Privacy Policy

Last Updated: 4 April 2024

At Nomshah ("we", "us", "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our online marketplace platform (the "Platform") located at https://nomshah.com/.

Information We Collect

We collect information to provide and improve our services to you. The types of personal information we may collect include:

• Account Information: When you create an account on Nomshah, we collect information such as your name, email address, and password. This is used to manage your account and provide you with access to our Platform.
• Billing and Shipping Information: To process your orders and ensure products are delivered correctly, we collect your billing and shipping address.
• Payment Information: When you make a purchase, payment details (e.g., credit card information, bank account details) are collected to facilitate the transaction. Please Note: Nomshah does not directly store your full payment card information. Transactions are securely processed by trusted third-party payment processors who are compliant with relevant security standards.
• Communication Data: We collect information you provide when you communicate with us or other users through the Platform, including emails, messages, and feedback. This helps us to provide customer support and improve our services.
• Usage Information: We may collect information about how you access and use our Platform, such as your IP address, browser type, device information, pages viewed, and search queries.

How We Use Your Information

Your information is used for the following purposes:

• Account Management: To create and manage your account, process orders, facilitate communication between you and sellers, and provide customer support.
• Order Fulfilment: To enable sellers on our Platform to process and dispatch your orders.
• Personalization: To tailor your shopping experience, recommend products, and display relevant content based on your preferences and browsing history.
• Service Improvement: To analyze usage data, identify trends, and enhance the functionality, security, and performance of our Platform.
• Marketing and Promotions: With your explicit consent, we may send you newsletters, promotional offers, and updates about new products or services. You can opt-out of these communications at any time through your account settings or by using the unsubscribe link provided in the emails.
• Legal Compliance: To comply with applicable UK laws and regulations, and to protect our legal rights and the rights of our users.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Sockets Layer (SSL) encryption for data transmission.
• Secure storage protocols and access controls to safeguard your data.
• Regular security assessments and updates.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Disclosure of Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. Your information may be shared with the following parties under specific circumstances:

• Sellers on our Platform: To enable them to fulfill your orders, manage returns, and provide customer service related to your purchases from their store on Nomshah.
• Trusted Third-Party Service Providers: We engage reputable third-party companies and individuals to perform services on our behalf, such as payment processing, data analysis, marketing assistance, customer support, and delivery services. These providers only have access to the personal information necessary to perform their functions and are contractually obligated to protect your data and use it solely for the purposes specified by Nomshah.
• Legal Requirements: If required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Nomshah, our users, or others.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to an ongoing commitment to this Privacy Policy or an equivalent.

Your Choices and Rights

Under UK data protection law, you have certain rights regarding your personal information. These include:

• Access: You can access and review the personal information we hold about you through your account settings.
• Correction: You can update or correct inaccuracies in your personal information through your account settings.
• Deletion: You may request the deletion of your account and associated personal information, subject to certain legal and operational retention requirements.
• Objection and Restriction: You have the right to object to or request the restriction of certain processing activities.
• Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, or for any privacy-related inquiries, please contact us via our contact page: https://nomshah.com/contact-us/.

Cookies and Tracking Technologies

Our Platform uses cookies and similar tracking technologies to enhance your user experience, analyze site traffic, and for personalization and marketing purposes. For more detailed information, please refer to our separate Cookie Policy (you should create one if you don't have it).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us through our dedicated contact page:

https://nomshah.com/contact-us/

© 2024 Nomshah. All Rights Reserved.